We believe that knowing what to expect financially is part of feeling comfortable starting therapy. Below you’ll find our current session rates, cancellation policy, and information about insurance reimbursement. If you have questions at any point, please don’t hesitate to reach out.
Fees
Our session rates vary by therapist:
Stephanie Saari, LMFT 50-minute session: $285 80-minute session: $445
Jill Cepela, LMFT 50-minute session: $225 80-minute session: $355
Samantha Ma, AMFT 50-minute session: $175 80-minute session: $265
Alexandra Beatty, AMFT 50-minute session: $185 80-minute session: $275
Both 50-minute and 80-minute sessions are available depending on scheduling and your preference. Many couples find the longer session allows more time to work through material in a single appointment, while 50-minute sessions can be equally effective with consistent weekly attendance.
Fees are due at the beginning of each session and are automatically charged via credit card the morning of your appointment. We accept all major credit cards as well as HSA and FSA cards.
Insurance
We do not accept insurance directly. However, upon request we can provide you with a superbill, an itemized receipt you can submit to your insurance company for potential out-of-network reimbursement.
We recommend calling your insurance company before your first session and asking the following questions:
- Do I have out-of-network mental health benefits?
- What is my out-of-network deductible, and has it been met?
- What percentage of the allowed amount will be reimbursed after the deductible?
- Do I need a diagnosis code on the superbill?
Understanding your coverage in advance helps avoid surprises and allows you to plan accordingly.
Cancellation Policy
Consistency in attending therapy sessions is an important part of making progress. We understand that life happens — if you need to cancel, please notify us as early as possible so we can offer your time to someone on our waitlist.
Please note our 48-hour cancellation policy:
- Cancellations with 48+ hours notice: No charge
- Cancellations with less than 48 hours notice: Full session fee charged
- No-shows: Full session fee charged
Getting Started
To get started, we offer a complimentary 20-minute video consultation — a chance to ask questions, learn more about our approach, and see if we’re the right fit. There’s no commitment required.
The Following Notice is Required Per The “No Surprises Act” Regarding Billing
YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS
(OMB Control Number: 0938-1401)
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:
Emergency services
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.
You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.
When balance billing isn’t allowed, you also have the following protections:
- You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
- Your health plan generally must:
- Cover emergency services without requiring you to get approval for services in advance (prior authorization).
- Cover emergency services by out-of-network providers.
- Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
- Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
If you believe you’ve been wrongly billed, you may contact: Board of Behavioral Sciences at 916-574-7830
Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.
